Kässbohrer exclusive door-to-door spare parts delivery service begins operations with delivery to Balticon S.A.
Kässbohrer Polska successfully carried out door-to-door delivery of nine sets container locks to Balticon S.A.'s authorized service partner, Nord Auto-Service, in Gdynia, Poland.
Kässbohrer Polska, represented by Spare Parts and Warehouse Specialist Mr. Dariusz Górski, has executed the first door-to-door spare parts delivery December 12, 2023, demonstrating Kässbohrer’s commitment to meeting the after sales and service needs of its valued customers.
Amidst increased efficiency demand for container transport Balticon S.A. sought to retrofit its light container chassis SHG.L trailer units with patented detach and plug container locks.. Kässbohrer Polska swiftly responded by delivering nine sets of container locks with the newly established door to door spare parts delivery service, ensuring minimal downtime and uninterrupted operations for the esteemed logistics company.
Balticon S.A., specializing in sea container transportation across the EU, operates a fleet including 15 Kässbohrer trailers, and its collaboration with Kässbohrer continues to grow stronger. Balticon S.A’s operations span a network of depots and container service centers, including facilities in Gdańsk, Szczecin, Warsaw, and beyond Grzegorz Karpik, Fleet Manager at Balticon S.A., expressed satisfaction with the delivery, stating, " Balticon S.A. bought patented detach and plug container locks from Kässbohrer to retrofit purchased units SHG.L, enabling them to accommodate containers ranging from 40 to 45 feet in size.
Kässbohrer Polska delivered our detach and plug container locks in 24 hours using their branded van, The swift response to our urgent need demonstrates their dedication to ensure customer contentment.
Balticon S.A. values the strong relationships developed with Kässbohrer over time. Positive experiences with previously purchased trailers have solidified our trust and confidence in Kässbohrer’s products and services. We appreciate their reliability and dedication in meeting our specific requirements."
Piotr Kowalski, Area Sales Manager at Kässbohrer Polska SP ZOO, also delivered a statement on the delivery, stating, Kässbohrer Polska has been constantly investing in its after sales and service operations. We are glad to announce another mile stone, the establishment of our exclusive door to door spare parts delivery service from our main warehouse in Blonie, from where we provide exclusive door to door spare parts delivery service across the entire country.
Withina precisely selected inventory of 400 different spare parts, ensuring swift and efficient support for customers throughout Poland. For door-to-door delivery, Kässbohrer Polska guarantees delivery to key account customers within 24 hours any where in Poland with our branded van.
The delivered patented detach and plug container locks for our light container chassis SHG.L trailer units, offer increased load factor enabling higher utilization for Balticon S.A.'s operations.
Kässbohrer's commitment to meeting our customers original equipment as well as after sales needs, coupled with Balticon S.A.'s trust in our reliability and experience, ensures continued success and growth for both partners.”